Privacy Policy

Privacy Policy for www.KrabiSeaTour.com

Effective Date: 15/6/2025

Welcome to KrabiSeaTour.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book our tours.

1. Background and Scope

KrabiSeaTour.com operates as a tour provider offering island and sea excursions in Krabi, Thailand. To deliver our services, process bookings, and manage our business functions, we need to collect, use, and disclose personal information. We are dedicated to protecting your privacy through appropriate physical, electronic, and procedural safeguards.

This Privacy Policy (“Policy”) applies to all individuals visiting our website, registering for our tours, or communicating with us online. It covers how we handle your data and aligns with applicable data protection laws, including Thailand’s Personal Data Protection Act (PDPA) and international standards.

2. Data Collection & Types of Personal Information

We collect personal information needed to facilitate bookings and provide our Krabi sea tour services, including:

Contact details: Name, email, phone number, address
Identification: Passport details, ID numbers
Travel preferences and special requirements
Payment information: Credit/debit card details or other financial data
Booking details: Tour preferences, date, number of travelers
Electronic identifiers: IP address, device data, cookies
Location information (geolocation data during the tour or online interactions)
Any other information you voluntarily provide (e.g., feedback, inquiries)

We may also collect sensitive or special categories of data, such as health information if required for safety or special assistance, only with your explicit consent.

3. How We Use Your Personal Data

We use your personal data to:

Manage and confirm your tour bookings
Provide customer support and respond to inquiries
Enhance our website and tour experience
Send marketing communications (if you opt-in)
Process payments and issue receipts
Ensure safety and security during tours
Comply with legal obligations and safety regulations
Improve our services through feedback and analytics

Your data allows us to deliver a seamless and personalized Krabi sea tour experience.

4. Sharing & Disclosing Your Information

Your personal data is kept confidential and will not be sold or rented. We may share your information with:

Trusted third-party service providers: Payment processors, booking systems, insurance providers
Travel and accommodation partners involved in delivering your tour
Law enforcement or government agencies, if legally required, for security, safety, or legal compliance
Overseas travel partners or service providers involved in your tour (e.g., boat operators, local guides)

We ensure all third-party partners adhere to data protection standards and privacy obligations.

5. Data Security & Retention

We implement appropriate security measures to protect your data from unauthorized access, alteration, or misuse. Personal data will be retained only as long as necessary for the purpose of your booking, legal compliance, or as required by law. When the data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights & Choices

Depending on your location and applicable law, you may have rights to:

Access, rectify, or update your data
Request deletion of your personal information
Withdraw consent for marketing communications
Limit or object to certain data processing activities

To exercise these rights, contact us at [your contact email]. Requests will be fulfilled in accordance with local laws and within a reasonable timeframe.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic, improve functionality, and personalize the user experience. You can disable cookies via your browser settings; however, some features may not function completely without cookies.

8. Use of Third-Party Services & Links

Our site may contain links to third-party websites or partners. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

9. International Data Transfers

Your data may be transferred across borders to service providers or partners outside of Thailand, including in countries with varying data protection standards. We ensure such transfers comply with applicable laws and use safeguards like contractual agreements to protect your data.

10. Changes to This Privacy Policy

We may update this Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this Policy regularly.

11. Contact & Feedback

If you have questions, complaints, or wish to exercise your rights, please contact us at: